Contact Us

Get in Touch with Our Safety Experts

Business Hours

Monday 8:30 AM - 5:00 PM
Tuesday 8:30 AM - 5:00 PM
Wednesday 8:30 AM - 5:00 PM
Thursday 8:30 AM - 5:00 PM
Friday 8:30 AM - 4:30 PM
Saturday Closed
Sunday Closed

Frequently Asked Questions

How quickly can you respond to consultation requests?

We understand that safety concerns often require immediate attention. Our standard response times are:

  • General inquiries: Within 1 business day
  • Urgent consultations: Within 4 hours during business hours
  • Emergency situations: Please contact us immediately via email at info@hseadvisor.ca

For the fastest response during business hours, please use our contact form and select "Urgent" as the inquiry type.

Do you offer services throughout Canada?

Yes, HSE Advisor Canada provides comprehensive services across all Canadian provinces and territories. Our coverage includes:

  • On-site services: Available nationwide with regional specialists
  • Remote consultations: Virtual support for any location
  • Regulatory expertise: Deep knowledge of both federal and provincial/territorial regulations
  • Industry-specific: Experience in construction, mining, oil & gas, manufacturing, and more

We maintain offices in major cities and have a network of certified safety professionals ready to serve you wherever your operations are located.

How do I access purchased downloadable resources?

Accessing your purchased resources is easy and secure:

  1. Immediate access: You'll receive an email with download links within minutes of purchase
  2. Account dashboard: Log in to your account and navigate to "My Resources" to access all purchased materials
  3. Lifetime access: Once purchased, resources remain available in your account indefinitely
  4. Multiple downloads: Download resources as many times as needed
  5. Mobile-friendly: Access resources from any device

If you experience any issues accessing your resources, our support team is available to help at info@hseadvisor.ca.

Can you customize training for our specific industry?

Absolutely! Customized training is one of our core specialties. We offer:

  • Industry-specific content: Tailored to construction, mining, oil & gas, manufacturing, healthcare, and more
  • Hazard-focused training: Based on your actual workplace risks and job safety analyses
  • Branded materials: Incorporate your company logo, policies, and procedures
  • Multiple formats: In-person, virtual, e-learning, or blended delivery
  • Language options: Available in English and French, with other languages upon request
  • Certification programs: Aligned with provincial requirements and industry standards

Contact us to discuss your specific training needs and receive a customized proposal within 48 hours.

What certifications do your safety professionals hold?

Our team consists of highly qualified safety professionals with extensive certifications:

  • CRSP (Canadian Registered Safety Professional)
  • Provincial certifications for specific jurisdictions

All our professionals maintain current certifications and participate in continuous professional development to stay current with evolving regulations and best practices.

Do you offer COR/SECOR certification assistance?

Yes, we are experts in helping companies achieve and maintain COR (Certificate of Recognition) and SECOR (Small Employer Certificate of Recognition) certification:

  • Gap analysis: Identify what's needed for certification
  • Documentation development: Create all required safety manuals and procedures
  • Implementation support: Help establish safety programs
  • Internal auditor training: Prepare your team for audits
  • Pre-audit preparation: Ensure readiness for external audits
  • Ongoing maintenance: Support to maintain certification

Our success rate for COR/SECOR certification is over 95% on first attempt.

What is your typical project timeline?

Project timelines vary based on scope and complexity, but here are typical durations:

  • Safety audits: 1-2 weeks
  • Risk assessments: 3-5 business days
  • Safety manual development: 2-4 weeks
  • Training program development: 1-3 weeks
  • Incident investigations: 24-72 hours for initial report
  • COR/SECOR preparation: 2-6 months depending on current state

We provide detailed project timelines during our initial consultation and work efficiently to meet your deadlines.

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Ready to Enhance Your Workplace Safety?

Our team of certified safety professionals is ready to help you create a safer, more compliant workplace.