Privacy Policy
Last Updated: January 2025
1. Introduction
HSE Advisor Canada ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hseadvisor.ca and use our services.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number)
- Billing and payment information
- Account credentials
- Course enrollment and progress data
- Professional information (company name, job title)
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and browser information
- Device and operating system information
- Pages visited and time spent on site
- Referring website information
3. How We Use Your Information
We use your information to:
- Provide and manage your account and services
- Process payments and transactions
- Send course materials and updates
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Improve our website and services
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., payment processors, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Your Consent: When you have given us permission to share
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- SSL encryption for data transmission
- Secure password requirements
- Regular security assessments
- Limited access to personal information
6. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Request deletion of your account
- Opt-out of marketing communications
- Request a copy of your data
- Lodge a complaint with a supervisory authority
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain your session and preferences
- Analyze website traffic and usage
- Personalize your experience
You can control cookies through your browser settings, but disabling cookies may affect website functionality.
8. Third-Party Services
Our website integrates with third-party services including:
- Stripe: Payment processing
- Google Analytics: Website analytics
- Supabase: Authentication and database services
- Brevo: Email communications
These services have their own privacy policies governing the use of your information.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
10. International Data Transfers
Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.
11. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.
13. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
